Collection: Return Policies

Returns and Exchanges

We accept returns and exchanges within 15 days from the date of delivery of your order.

Eligibility for Returns

To qualify for a return, items must be:

• Unused and in the same condition as received
• In the original packaging

Please ensure you include a receipt or proof of purchase with your return. Do not send items back to the manufacturer.

Physically Damaged Products

We accept returns for products that are physically damaged due to shipping or mishandling by the freight company. This is valid within 48 hours of delivery and requires proper evidence when applicable.

Return Process

To initiate a return, please contact us at support@sb-components.co.uk.

Refunds

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your return. If approved, your refund will be processed, and a credit will automatically be applied to your SB Component Wholesale account within 2-3 working days.

Late or Missing Refunds

If you haven’t received your refund, please check your wholesale account. If it still does not appear, contact us at support@sb-components.co.uk. Please allow additional time for your refund to be posted.

Exchanges

Exchanges are only accepted for defective or damaged items. If you need to exchange an item for the same product, please email us at support@sb-components.co.uk.

Shipping Costs

Shipping costs for returns depend on the circumstances surrounding the return. We provide pre-paid labels for eligible returns. Simply attach the label to the package and drop it off at the nearest collection point.

Delivery Times for Exchanges

Delivery times for exchanged products may vary based on your location.

Thank you for choosing SB Components! If you have any further questions regarding our return policy, please feel free to reach out.