BBC micro:bit v2 GO - Starter Kit

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@sb-components.co.uk providing the order details, the item you want to exchange and the reason. A mailing label will be emailed to you that you can use to the return your order item.
Only once your item is received at the warehouse will a replacement be sent to you.